THAI VISA 21 (hereinafter referred to as “the Company”) operates the website https://walc-visa.online/thaivisa21/ (hereinafter referred to as “this Website”). We are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) and other applicable laws in Thailand.

1. Definition of Personal Information

“Personal Information” refers to information about an individual that enables the identification of that individual, either directly or indirectly, such as name, address, telephone number, email address, identification card number, passport number, or any other information as defined by law.

2. Collection of Personal Information

We may collect the following personal information directly from you through this Website or other communication channels:

  • Name, address, telephone number, email address
  • Passport information or visa-related documents
  • Transaction records, payment details, or other service-related information

3. Purpose of Collecting Personal Information

The personal information collected will be used for the following purposes:

  1. To provide and manage the services you requested
  2. To communicate and respond to your inquiries
  3. To process payments and issue receipts
  4. To notify you about changes to our services, promotions, or updates
  5. To comply with legal or regulatory requirements
  6. To improve our services and enhance your user experience
  7. For any other purposes directly related to the above

4. Disclosure of Personal Information

The Company will not disclose your personal information to third parties without your consent, except for the following circumstances:

  1. Where it is required by law or by the order of a competent authority
  2. Where it is necessary for the protection of life, body, or property of an individual and obtaining consent is impractical
  3. Where the information is disclosed to service providers or partners who support our operations (e.g., payment processing, IT support) under strict confidentiality agreements
  4. In the case of business mergers, acquisitions, or transfers where the recipient of personal information agrees to adhere to this Privacy Policy

5. Security of Personal Information

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and regular monitoring of our systems.

6. Retention of Personal Information

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Once the retention period has expired, your data will be securely deleted or anonymized.

7. Rights of Data Subjects

Under the PDPA, you have the following rights regarding your personal information:

  1. The right to access and request a copy of your personal data
  2. The right to correct or update your personal data
  3. The right to withdraw your consent for data processing (if applicable)
  4. The right to request the deletion or anonymization of your personal data
  5. The right to object to the processing of your personal data in certain circumstances
  6. The right to request the transfer of your personal data to another organization

To exercise your rights, please contact us at the email address provided below.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights as outlined above, please contact us:

  • Email: support@walc-visa.online
  • Address: [Your Company’s Address in Thailand]
  • Phone Number: [Your Company’s Phone Number]

9. Changes to This Privacy Policy

The Company reserves the right to amend or update this Privacy Policy at any time. Any changes will be posted on this Website, and we encourage you to review the policy periodically.